Privacy Policy

Introduction

At RS Security Systems, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or engage our services. By using our website, you agree to the practices described in this policy.

Information We Collect

We collect the following types of information:

1. Personal Information: When you contact us or use our services, we may collect personal details such as your name, email address, phone number, and physical address.
2. Technical Data: We automatically collect information about your device and browsing actions, including your IP address, browser type, operating system, and the pages you visit on our site.
3. Cookies: Our website uses cookies to enhance your experience. Cookies are small data files stored on your device that help us understand your preferences and improve our services.

How We Use Your Information

We use your information for the following purposes:

1. Service Delivery: To provide and manage our security and connectivity services, including alarm systems, CCTV, data and WiFi networks, and Starlink installations.
2. Customer Support: To respond to your inquiries, provide technical support, and manage your requests.
3. Improvement and Personalisation: To analyse website usage and improve our services, ensuring a more personalised experience.
4. Marketing: To send you promotional materials and updates about our services, only if you have opted to receive them.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

1. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services, provided they agree to keep your information confidential.
2. Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

1. Access Your Information: Request a copy of the personal data we hold about you.
2. Correct Your Information: Ask us to correct any inaccuracies in your personal data.
3. Delete Your Information: Request the deletion of your personal data, subject to legal and contractual obligations.
4. Opt-Out: Unsubscribe from our marketing communications at any time by following the instructions provided in the email or contacting us directly.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

RS Security Solutions
01505 436443

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.